*, *::before, *::after {
    box-sizing: border-box;
}

html, body {
    margin: 0;
    padding: 0;
}

/* --- TÍTULO PRINCIPAL --- */
.info-title {
    width: 100%;
    background: #BE1119;
    color: #fff;
    font-size: 32px;
    text-align: center;
    font-family: 'Made Okine Sans', sans-serif;
    font-weight: 400;
    padding: 26px 0;
    margin-bottom: 24px;
}

/* --- CONTENEDORES --- */
.quejas {
    max-width: 900px;
    margin: 0 auto;
    padding: 40px 20px;
}

.cards-container {
    max-width: 900px;
    margin: 40px auto;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 20px;
    font-family: 'Made Okine Sans', sans-serif;
}

.quejas-boton {
    text-align: center;
    margin-top: 50px;
}

.btn-navegar {
    background: #000;
    color: #fff;
    padding: 12px 35px;
    border-radius: 10px;
    text-decoration: none;
    font-size: 16px;
    display: inline-block;
    font-family: 'Made Okine Sans', sans-serif;
    font-weight: 400;
}

/* --- ACORDEÓN PRINCIPAL --- */
.accordion-item {
    width: 100%;
}

.accordion-header {
    display: flex;
    align-items: center;
    gap: 20px;
    padding: 12px 24px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 50px;
    cursor: pointer;
    list-style: none;
}

.accordion-header::-webkit-details-marker,
.sub-header::-webkit-details-marker {
    display: none;
}

.accordion-title {
    font-size: 22px;
    font-weight: 700;
    color: #000;
    letter-spacing: 0.5px;
}

.btn-icon {
    width: 42px;
    height: 42px;
    min-width: 42px;
    border-radius: 50%;
    background-color: #be1119;
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    font-weight: bold;
    transition: transform 0.3s ease;
}

.main-accordion[open] > .accordion-header .btn-icon {
    transform: rotate(90deg);
}

/* --- SUB-ACORDEONES (Persona Natural, Jurídica, Anónima) --- */
.sub-accordion-container {
    display: flex;
    flex-direction: column;
    gap: 15px;
    padding: 25px 0 10px 0;
}

.sub-header {
    display: flex;
    align-items: center;
    padding: 10px 15px;
    cursor: pointer;
    list-style: none;
}

.sub-title-wrapper {
    display: flex;
    align-items: center;
    gap: 18px;
}

.sub-icon {
    width: 38px;
    height: 38px;
    object-fit: contain;
}

.sub-title {
    font-size: 22px;
    font-weight: 700;
    color: #000;
    letter-spacing: 0.5px;
}

/* --- BANNER ROSADO --- */
.form-banner {
    display: flex;
    align-items: center;
    gap: 15px;
    background-color: #fce4e4;
    border-radius: 50px;
    padding: 10px 20px;
    margin: 15px 0;
    font-size: 20px;
    font-weight: 600;
    color: #000;
    cursor: pointer;
    user-select: none;
    transition: background-color 0.2s ease;
}

.form-banner:hover {
    background-color: #f8d0d0;
}

.form-banner .btn-icon {
    width: 36px;
    height: 36px;
    min-width: 36px;
    font-size: 16px;
}

.form-disclaimer {
    font-size: 15px;
    font-style: italic;
    font-weight: 600;
    color: #222;
    margin: 15px 0 25px 0;
    line-height: 1.4;
}

/* --- ESTILOS DE FORMULARIO --- */
.accordion-content {
    padding: 15px 10px;
}

.custom-form {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.form-group label {
    font-size: 18px;
    font-weight: 600;
    color: #000;
}

.form-group input[type="text"],
.form-group input[type="tel"],
.form-group input[type="email"] {
    width: 100%;
    padding: 14px 20px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 50px;
    font-size: 16px;
    outline: none;
}

.select-wrapper {
    position: relative;
    width: 220px;
}

.select-wrapper select {
    width: 100%;
    padding: 10px 40px 10px 20px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 20px;
    font-size: 18px;
    font-weight: 600;
    color: #000;
    appearance: none;
    -webkit-appearance: none;
    cursor: pointer;
    outline: none;
}

.select-wrapper::after {
    content: '❯';
    transform: rotate(90deg);
    position: absolute;
    right: 8px;
    top: 50%;
    margin-top: -13px;
    width: 26px;
    height: 26px;
    background-color: #be1119;
    color: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    pointer-events: none;
}

.form-group textarea {
    width: 100%;
    padding: 18px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 30px;
    font-size: 16px;
    outline: none;
    resize: vertical;
}

/* ARCHIVOS ADJUNTOS */
.file-instruction {
    font-size: 17px;
    font-weight: 500;
    color: #000;
    line-height: 1.4;
    margin: 0 0 8px 0;
}

.file-upload-wrapper {
    display: flex;
    align-items: center;
    gap: 15px;
    flex-wrap: wrap;
}

.file-input {
    display: none;
}

.btn-file {
    display: inline-block;
    padding: 10px 22px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 12px;
    font-size: 16px;
    font-weight: 600;
    color: #000;
    cursor: pointer;
    transition: background-color 0.2s ease;
}

.btn-file:hover {
    background-color: #eaeaea;
}

.file-name {
    font-size: 18px;
    font-weight: 600;
    color: #000;
    word-break: break-all;
}

/* BOTÓN ENVIAR */
.btn-submit {
    align-self: flex-start;
    margin-top: 10px;
    padding: 10px 35px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 12px;
    font-size: 16px;
    font-weight: 700;
    color: #000;
    cursor: pointer;
    letter-spacing: 0.5px;
    transition: background-color 0.2s ease, color 0.2s ease;
}

.btn-submit:hover {
    background-color: #be1119;
    color: #fff;
}

/* --- RADIO BUTTONS --- */
.section-label {
    font-size: 18px;
    font-weight: 700;
    color: #000;
    margin-bottom: 5px;
}

.radio-options-group {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-top: 5px;
}

.custom-radio {
    display: flex;
    align-items: center;
    gap: 12px;
    cursor: pointer;
    user-select: none;
}

.custom-radio input[type="radio"] {
    display: none;
}

.radio-mark {
    width: 26px;
    height: 26px;
    min-width: 26px;
    border: 1.5px solid #be1119;
    border-radius: 8px;
    background-color: #f7f7f7;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
}

.custom-radio input[type="radio"]:checked + .radio-mark {
    background-color: #be1119;
}

.custom-radio input[type="radio"]:checked + .radio-mark::after {
    content: '';
    width: 10px;
    height: 10px;
    background-color: #fff;
    border-radius: 3px;
}

.radio-label-text {
    font-size: 17px;
    font-weight: 500;
    color: #000;
}

/* --- UBICACIÓN --- */
.location-inputs-group {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.location-inputs-group input::placeholder {
    color: #888;
    font-size: 16px;
}

/* --- CALENDARIO --- */
.date-input-wrapper {
    position: relative;
    width: fit-content;
}

.date-input-wrapper input[type="date"] {
    padding: 10px 18px;
    background-color: #f7f7f7;
    border: 1.5px solid #be1119;
    border-radius: 12px;
    font-size: 16px;
    font-family: inherit;
    color: #000;
    outline: none;
    cursor: pointer;
}

.date-input-wrapper input[type="date"]::-webkit-calendar-picker-indicator {
    cursor: pointer;
    filter: invert(13%) sepia(94%) saturate(5412%) hue-rotate(349deg) brightness(84%) contrast(98%);
}


/* ==========================================================
   MEDIA QUERIES (RESPONSIVE DESIGN)
   ========================================================== */

/* --- PANTALLAS MEDIANAS Y MOVILES (< 768px) --- */
@media (max-width: 768px) {
    .info-title {
        font-size: 22px;
        padding: 18px 10px;
    }

    .quejas {
        padding: 20px 10px;
    }

    .accordion-header {
        padding: 10px 16px;
        gap: 12px;
    }

    .accordion-title {
        font-size: 17px;
    }

    .btn-icon {
        width: 34px;
        height: 34px;
        min-width: 34px;
        font-size: 14px;
    }

    .sub-title {
        font-size: 17px;
    }

    .sub-icon {
        width: 30px;
        height: 30px;
    }

    .form-banner {
        font-size: 16px;
        padding: 8px 15px;
    }

    .form-banner .btn-icon {
        width: 30px;
        height: 30px;
        min-width: 30px;
        font-size: 13px;
    }

    .form-group label,
    .section-label {
        font-size: 16px;
    }

    .select-wrapper {
        width: 100%; /* El dropdown se adapta full width en móvil */
    }
}

/* --- MOVILES PEQUEÑOS (< 480px) --- */
@media (max-width: 480px) {
    .btn-submit {
        width: 100%; /* Botón de envío full width */
        text-align: center;
    }

    .date-input-wrapper {
        width: 100%;
    }

    .date-input-wrapper input[type="date"] {
        width: 100%;
    }

    .radio-label-text {
        font-size: 15px;
    }
}

/* --- ESCRITORIO Y PANTALLAS ANCHAS (> 769px) --- */
@media (min-width: 769px) {
    /* Muestra Distrito, Provincia y Región en 3 columnas en desktop */
    .location-inputs-group {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 15px;
    }
}